At Roha Fashions, we are dedicated to ensuring that your shopping experience is smooth from start to finish. Our shipping and delivery process is designed to get your favorite women’s fashion items to your doorstep quickly and safely, anywhere in India. Please review our shipping guidelines below:
1. Shipping Locations
We currently deliver to all major cities, towns, and rural areas across India. If you're unsure whether we ship to your location, feel free to contact our support team at support@rohafashions.com.
2. Shipping Charges
- Free Shipping: We offer free shipping on all orders above ₹1000 across India.
-
Standard Shipping: For orders below ₹1000, a nominal shipping fee of ₹50 will be applied at checkout.
3. Delivery Timeframes
At Roha Fashions, we understand the excitement of receiving your order! We work hard to ensure timely delivery across India.
- Standard Delivery: Orders are typically delivered within 5-7 business days from the date of dispatch.
- Remote Locations: For orders in remote or rural areas, delivery may take up to 10-12 business days depending on the courier service and accessibility.
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, lockdowns, or courier service delays. In such cases, we will keep you updated on the status of your order.
4. Order Processing Time
- Orders are processed within 1-2 business days after being placed.
- Once your order has been dispatched, you will receive an email with tracking information to keep you updated on the progress of your shipment.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time. If you face any issues while tracking your package, please reach out to us at [insert email/contact number], and we’ll be happy to assist you.
6. Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a convenient payment option for customers across India. Please note that:
- COD is available on orders up to ₹5000.
- A nominal COD fee of ₹50 will be added to your total order value.
- We recommend keeping the exact amount ready at the time of delivery to ensure a smooth and quick transaction.
7. Delivery Attempts
Our courier partners will make up to 3 delivery attempts to deliver your package. If you are unavailable during these attempts, the package will be returned to us, and you may be charged for reshipping the order.
8. Undelivered Packages
In case your package is undelivered or returned due to an incorrect address, failed delivery attempts, or any other reason, we will notify you via email or phone. Please ensure that your shipping address is correct to avoid any delays or returns.
9. International Shipping
Currently, we only deliver within India. Stay tuned as we work on expanding our delivery network to international destinations!
10. Important Information
- Delivery Address: Please ensure that the shipping address and contact information provided at checkout are accurate and complete. Any changes to the delivery address after placing the order may delay your shipment.
- Delays: We aim to meet our estimated delivery timelines, but certain situations like weather conditions, holidays, or public events may cause unavoidable delays. Rest assured, we will keep you informed of any significant delays.
-
Bulk Orders: For bulk or wholesale orders, please contact us directly at [insert email/contact number] to discuss special shipping arrangements.
We at Roha Fashions are committed to delivering your fashion picks as quickly and efficiently as possible. If you have any further questions or concerns about your order or our shipping policies, feel free to get in touch with our support team.
Thank you for choosing Roha Fashions – where fashion meets convenience!