At Roha Fashions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website or make a purchase from www.rohafashions.com. By using our website, you agree to the practices described below.
Company Name: Roha Fashions
Website URL: www.rohafashions.com
Contact Email: support@rohafashions.com
1. Information We Collect
When you interact with our website, we may collect the following types of personal information to enhance your shopping experience:
a. Personal Information
- Name
- Email Address
- Phone Number
- Shipping/Billing Address
- Payment Information (e.g., credit card details, UPI)
- Order History and Preferences
b. Automatically Collected Information
When you visit our website, we may automatically collect information such as:
- IP Address
- Browser Type and Version
- Device Type
- Browsing Behavior (pages viewed, time spent, etc.)
- Referring Website/URL
This data is collected using cookies, log files, and web beacons.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To Process Orders
We use your personal information to fulfill and manage your orders, process payments, and deliver the products to your provided address.
b. Customer Service
Your information helps us respond to customer service requests, inquiries, and provide support.
c. Marketing and Promotional Activities
With your consent, we may use your email address to send you updates on new products, offers, or promotions. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in the email.
d. Personalization
We use your browsing behavior and preferences to personalize your shopping experience, such as recommending products based on past purchases.
e. Legal and Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
Roha Fashions respects your privacy and will not share your personal information with third parties, except in the following cases:
a. Service Providers
We may share your data with trusted third-party service providers who help us operate our website, process payments, ship orders, and provide customer support. These third parties include payment gateways, shipping carriers, and email marketing platforms. These providers are bound by confidentiality agreements and can only use your data for the purposes of providing services to Roha Fashions.
b. Legal Obligations
We may disclose your personal information when required by law, such as to comply with a legal process, investigation, or protect our rights.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owners to continue serving you.
4. Data Security
Roha Fashions takes the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive information during transactions.
While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies
Cookies are small files stored on your device that help us provide a better user experience by remembering your preferences, analyzing website traffic, and personalizing content. By using our website, you agree to our use of cookies.
Types of Cookies We Use:
- Essential Cookies: Required for the operation of our website (e.g., for logging into secure areas or processing payments).
- Performance Cookies: Help us understand how visitors interact with our website by providing information on which pages are visited.
- Functional Cookies: Remember your preferences to provide enhanced features, such as language settings and product recommendations.
- Targeting Cookies: These cookies are used to show you relevant ads based on your browsing behavior.
You can manage or disable cookies via your browser settings. However, disabling cookies may impact your shopping experience.
6. Your Rights
As a user of our website, you have certain rights regarding your personal information:
a. Right to Access
You can request a copy of the personal information we hold about you at any time.
b. Right to Rectification
If your information is inaccurate or incomplete, you have the right to request correction.
c. Right to Erasure
You can request that we delete your personal information, subject to certain legal obligations.
d. Right to Object
You may object to the processing of your data for marketing purposes or any other purpose based on legitimate interests.
e. Right to Data Portability
You have the right to request the transfer of your personal information to another organization, where technically feasible.
If you wish to exercise any of these rights, please contact us at support@rohafashions.com. We will respond to your request within 30 days.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or regulatory requirements. Once your information is no longer needed, we will securely dispose of it.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or affiliate partners. Roha Fashions is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Children's Privacy
Roha Fashions does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us at support@rohafashions.com.
10. Changes to This Privacy Policy
Roha Fashions reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised accordingly. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Email: support@rohafashions.com